One of the most important benefits derived from outsourcing
is in terms of cost savings. Companies that outsource their
work have access to the best of talent and expertise in the
outsourcing domain at very low costs. Research reveals that
companies that outsource garner savings of about 40 – 50%
which is highly substantial and extremely beneficial. Multinational
companies leverage the huge pool of human resources available
in developing countries such as India, China and others to
outsource their non-core activities and processes while taking
advantage of low cost of labour. Additionally, BPO provides
quantifiable benefits through improved efficiencies, low overheads,
reduced payroll and benefit expenses and fewer capital investments.